Gritting.com administration staff have worked hard over the past toward ISO 9001 accreditation and we are happy to announce that we have been approved.
ISO 9001 is the internationally recognised standard for the quality management of businesses. It applies to the processes that create and control the services of an organisation’s supplies and prescribes systematic control of activities to ensure that the needs and expectations of customers are met every time.
We believe that this now demonstrates the existence of an effective quality management system that satisfies the rigours of an independent, external audit. From this, improvements can be developed, resulting in less waste, inappropriate or rejected work and fewer complaints. Our Customers will notice that service quality standards are met consistently, on time and to the correct specification every time.